Our Process

The most valuable information to consider

Here’s Why…

Throughout the industry, remodelers are known for increasing the budget mid-project costing families thousands of unexpected dollars and taking way longer than promised to complete.

We hear this pain & frustration all the time when our clients first contact us, and it breaks our heart.

Statistically, 41% of couples find a home remodel frustrating, 7% seek counseling, and 5% even consider breaking up.

You deserve better! You deserve to enjoy this experience!

Our Promise to You!

As trusted and passionate design & remodeling experts, we simply can’t offer you anything less than the best. Over the last 15 years, our team has developed, tested and proven a straight forward process that eliminates surprises, guards against headaches, and preserves joy.

If you’re looking for design & construction experts who guide you through the entire process, offer remarkable service and most importantly finish your project on time and on budget, let’s talk!

Our Process

Thank you for considering Custom Built Design & Remodeling! We value your consideration & time and have found the following information about our process essential for you to review before we talk.

Our process guides you through these 6 steps.














We’d love to hear from you! Fill out our Contact Form or call us at 517-881-9871.

How Can We Help?

We need some important information to determine if your project is a good fit. Please fill out our Project Details Form

What’s Next?

One of our advisors will call to discuss your project, and see if you’d like to schedule an In-Home Design Consultation.


At your In-Home Design Consultation we will:

  • Ask you questions and listen to your needs and desires for your new space
  • Take some basic measurements
  • Provide you with some design and layout suggestions
  • Outline our process
  • Give you a guaranteed price range for the entire project start to finish.
Let’s Go

At this point, if you choose to move forward with Custom Built, we will collect a 10% design deposit and you’ll sign a project development agreement.

* In some cases, a complex design & remodel project will require us to spend some extra time preparing your guaranteed price range and we’ll schedule a follow up meeting.

What’s next?

Before we leave your house, we’ll schedule a time to come back within a week and take detailed measurements and photos for our design team to begin on your conceptual design.


It’s in The Details

We’ll come back to your home and take detailed measurements and photos of your space to begin your conceptual design.

Making Selections?

It can feel overwhelming to make so many selections. You’re not alone! We’ve got you covered.

Get Inspired!

We’ve gathered a collection of inspiration photos for you to browse on our Pinterest page

What’s Next?

We will schedule a time to meet at our showroom in Okemos to review your conceptual design.


A Virtual Tour

This meeting will take place at our Showroom in Okemos. You’ll get to see your new space taking shape! We’ll review your conceptual design, and get your feedback.

Final Selections

It’s time to make remaining selections for your project. Once we have all your selections we can finalize your conceptual design. This will include all your selections including colors, and finishes, and fixtures, etc..

What’s Next?

Next, we will have you come back to the showroom to review your final conceptual design.


We’re Almost There!

With your selections now chosen and in place, we’ll review your Conceptual Design Plan and sign an agreement to move forward with your Construction Plan. We’ll provide you with a guaranteed project total price, and 50% will be due.

The Construction Plan

The development of your Construction plan is exciting! This document outlines all the necessary steps for production, beginning to end. Everything involved in this process is significant and we’re honored to handle it all for you.

What’s Next?

We’ll begin your construction plan. Once it’s ready, we’ll have you stop by the showroom and review it with you.


Here We Go!

Congratulations! At this meeting, we’ll review and sign your Construction Plan Agreement. We’ll outline and discuss some important details about the production phase, and answer any questions you may have.

What’s Next?

Next, we’ll begin to place orders based on your selections. At this point your project is moved into the production phase. We’ll create a schedule and be in touch with you about a start date and timeline.

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